CHRISTMAS "GIFTAWAY" ALERT! 🎄

Terms & Conditions

This contest will be governed by the following terms and conditions (the "Terms")​ and entrants agree that they have read and understood these Terms and by their participation in the contest, entrants agree to be bound by the Terms :- 

1. Timeline for the contest is from 12 November 2024 to 30 November 2024

2. Contest will only be accepted via our social media platforms as linked below:

Facebook campaign: www.facebook.com/MyTropicanaMagazine/posts/986854206788812
Instagram campaign: www.instagram.com/p/DCQbB9gJaIr/

3. All submissions must be made via Facebook or Instagram comments on the contest poster only. Participants’ Facebook or Instagram accounts should be set to the public.

4. Entries will only be considered valid with postings following the guidelines.

5. Tropicana Lifestyle will announce the winners on its official pages from 4 December 2024 to 6 December 2024

6. Tropicana Lifestyle will follow through with a private message to obtain the winner's contact details when possible.

7. There will be a total of 20 winners from both Facebook and Instagram (10 from Facebook & 10 from Instagram).

8. All participants can stand a chance to win up to RM 2000 cash vouchers that is valid for dine in at The Den, Capri by Fraser Bukit Bintang only. The prizes are as below:

Facebook

RM 200 F&B cash vouchers 

Instagram

RM 200 F&B cash vouchers 

The Organiser reserves the right to change the winner of the contest if the winner does not respond within 3 days after notification. 

9. Winners are strictly prohibited from selling or transferring campaign vouchers to any third party. Vouchers are non-transferable and intended for personal use only. Lost, stolen, or damaged vouchers will not be replaced.

10. The voucher validation is stated clearly on the Terms & Conditions. Expired vouchers will not be accepted. Each voucher is valid for one-time use only and cannot be redeemed for cash. If the voucher amount exceeds the total cost of food products, no cash nor change will be provided for the unused balance.

11. Winners should collect their prize within the period from 9 December 2024  to 13 December 2024 from Tropicana Corporation Berhad as the address below:

Unit 1301, Level 13, Tropicana Gardens Office Tower, No. 2A, Persiaran Surian, Tropicana Indah, 47810 Petaling Jaya, Selangor, Malaysia.

12. To enter the Contest, entrants must be a minimum of eighteen (18) years of age or over at the date of entry. Employees of the Organiser and its respective subsidiaries, divisions, affiliates, authorized dealers/distributors, agents and their immediate families, suppliers of prizes, and employees of any other company professionally connected with this Contest are not eligible to enter the Contest. It is the Entrant’s responsibility to ensure that their entry does not contravene any local laws or regulations.

13. All recording, transportation, accommodation, personal costs and/or any other costs, fees and/or other expenses that are incurred to participate in this Contest and to redeem the prize is the sole responsibility of the winner.

14. By participating, participants agree that the Organiser may use their entry, video, name provided and/or any statement made by them concerning the Contest and/or the prizes for future advertising and publicity purposes in connection with the Contest in any and all media without additional compensation, notification or permission. By submitting the entries for this Contest, all participants agree and acknowledge that all intellectual property rights thereto shall belong to the Organiser.

15. By participating in the Contest, the participants are deemed to have read, understood, and agreed to the Personal Data Protection Terms and Conditions attached herein prior to entering this Contest.

16. By participating in the contest, participants agree to be bound by the decisions of the Organiser. Persons who violate any rule, gain an unfair advantage in participating in the contest, or obtain winner status using fraudulent means will be disqualified. Unsportsmanlike, disruptive, annoying, harassing, or threatening behaviour is prohibited. The Organiser will interpret these rules and resolve any disputes, conflicting claims, or ambiguities concerning the rules or the Contest and the Organiser’s decisions concerning such disputes shall be final. If the conduct or outcome of the Contest is affected by human error, any mechanical malfunctions or failures of any kind, intentional interference, or any event beyond the control of the Organiser, the Organiser reserves the right to terminate this Contest or make such other decisions regarding the outcome as the Organiser deems appropriate. All decisions will be made by the Organiser and are final.

17. The Organiser may waive any of these rules in its sole discretion. Any attempt by an entrant or any other individual to deliberately circumvent, disrupt, damage, or undermine the legitimate operation of this contest is a violation of criminal and civil laws. Should such an attempt be made, the Organiser reserves the right to seek civil and/or criminal prosecution and/or damages from any such person to the fullest extent permitted by law. By participating in the voting portion of any Contest, each voting participant agrees to be bound by the official contest rules. Voting is limited to one vote per verified Instagram account. If an entrant receives multiple and/or irregular votes or multiple votes from the same user or users, including but not limited to, votes generated by a robotic, programmed, script, macro, other automated means, or other source, the Organiser reserves the right to disqualify the entrant in its sole discretion. If the Contest includes the use of an internet tool and the internet voting process fails to operate properly or appears to be tampered with or tainted with errors, fraud, or unfair practices, the Organiser reserves the right to use another means to determine the winner(s), i.e. random selection or appointing a panel of judges. All decisions of the judges are final.

18. The Organiser’s decision is final with respect to any aspect of the Contest, including without limitation, the determination of the Winners.

19. These terms and conditions shall be governed by and construed, in accordance with, the laws of Malaysia.

20. This promotion is in no way sponsored, endorsed, administered by, or associated with, Facebook and Instagram. You are providing your information to the Organiser and not to Facebook and Instagram.

12 Nov 2024

TERMS & CONDITIONS

Welcome to our T360 Website. This website is owned by Tropicana Privilege (M) Sdn. Bhd. under Tropicana Corporation Berhad (formerly known as Dijaya Corporation Berhad) whose head office is at Unit 1301, Level 13, Tropicana Gardens Office Tower, No. 2A, Persiaran Surian, Tropicana Indah, 47810 Petaling Jaya, Selangor Darul Ehsan. Any improper or unauthorized use of the T360 website is strictly prohibited. . The term "T" stands for Total and the term "360" brings the meaning that members' needs can be satisfied through using T360 App as we provide “360”comprehensive needs. . If you do not agree with the terms and conditions contained herein, please cease using the website and exit immediately.

Changes

  • Tropicana reserves the right at any time and solely at Tropicana's discretion, to change, modify, add or remove any of the terms and conditions contained herein without notice. Your continued use of the website indicates your acceptance of such changes or modifications.

Links To Other Websites

  • Links to other websites provided at this website is merely for your convenience and do not indicate or signify any endorsement, association, approval or warranty by Tropicana. Tropicana does not control and is not responsible for the contents of such websites and shall not be held liable for any injury or damages howsoever arising therefrom. You shall access and view any of the linked websites at your own risk.

Intellectual Property

  • Unless otherwise noted, the content contained on this website is protected by copyrights, trademarks and/or other intellectual property rights. The website is intended for personal use, illustration and information only. No content may be copied, reproduced, published, uploaded, posted, transmitted or distributed in any way without written permission of Tropicana. Any unauthorized use of the website including but not limited to any other internet, intranet, web or other site or computer environment is strictly prohibited. . The trademarks, logos, characters and service marks displayed on the website (whether registered or unregistered) belong to Tropicana and shall not be used or modified in any manner. Nothing contained on the website should be construed as granting of any license or right to use such intellectual property rights. Any improper or unauthorized use of any part of the website is strictly prohibited. Tropicana reserves the right to bring any action arising from the improper or unauthorized use of the website, including any action for infringement of Tropicana's trademarks and other intellectual property rights.

Privacy Policy

  • All personal information provided to Tropicana shall be collected, used, protected and processed in accordance with the Personal Data Protection Act 2010 of Malaysia. For more details on how we collect, use, protect and process your personal information, please refer to our Privacy Policy.

Limitation Of Liability

  • In no event shall Tropicana or any of Tropicana's representatives, officers, directors, employees or party involved in creating, producing or delivering the website be held liable for any direct, indirect, punitive, special, incidental, consequential or indirect loss, injury or damages (including, without limitation, lost profits) arising out of or in connection with your access to, or the use of the website and/or the content.

Jurisdiction

  • The terms and the conditions contained herein and the use of the website shall be governed by and construed in accordance with the laws of Malaysia and you shall submit to the jurisdiction of the courts of Malaysia in all matters arising out of or in connection with such terms and conditions and the use of the website.

Disclaimer

  • Tropicana strives to ensure that the content and the website are accurate and reliable. However Tropicana does not warrant or guarantee as to the accuracy reliability of the content and the website including but not limited to information and material due to the occurrences of any inaccuracies or performance, completeness, suitability, timelines or errors. Any reliance on the content and/or website including use of any information and material at the website shall be at your own risk. Tropicana makes no representations or warranties of any kind regarding the website and the content. It shall be your own responsibility to ensure that any information, material available through the website meet your specific requirements. Everything on the website is provided to you "as is" without warranty of any kind (express or implied). Tropicana shall not be liable for any damage, loss of profits, injuries, savings/goodwill resulting from your use or inability to use information provided from the website.

Disclaimer of Liability and Indemnification

  • In no event shall we nor our officers, directors, employees, agents or service providers be liable for any liability, loss, injury or risk (including without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits or damages) which is incurred or suffered as a result of your usage of this website. . You shall indemnify us and/or the service providers against any and all claims, losses, damages, fines, penalties, costs and expenses incurred by us and/or the service providers in connection with your usage of this website.

FREQUENTLY ASKED QUESTIONS

What is the T Privilege loyalty programme?

  • T Privilege is a loyalty programme that is accessible via the user-friendly lifestyle app T360. Tropicana property buyers, Tropicana Golf & Country Resorts (TGCR) golfers and commercial consumers may download this app for free with no minimum spend and no membership fees required. One may scan and collect points through the app as well as redeem vouchers and get exclusive discounts when spending! There will also be monthly campaigns and surprises in store where members can stand a chance to win prizes.

What are the 5 membership tiers in the T Privilege loyalty programme?

  • The 5 membership tiers in the T Privilege loyalty programme are: Prive, Priority, Gold, Platinum and Diamond where the latter four membership tiers are reserved for Tropicana property owners while the Prive membership tier is open to the public for various shopping and golfing need.
Prive
Priority
Gold
Platinum
Diamond
  • The Priority membership tier is for the RM100,000 to RM999,999 spend bracket.
  • The Gold membership tier is for the RM1,000,000 to RM1,999,999 spend bracket.
  • The Platinum membership tier is for the RM2,000,000 to RM2,999,999 spend bracket
  • The Diamond membership tier is for the RM3,000,000 and above spend bracket.

What functions of the T360 App are to assist Tropicana property buyers?

  • Community Group Chat: May chat with neighbors within the same residential precinct.
  • Account: View important financial information pertaining to your property.
  • Announcement: Receive announcements from the property management office and stay up-to-date with property related news and updates.
  • Defect: Submit defects digitally and check-in on the progress of rectification work.
  • Visitors: Pre-register visitors for hassle-free arrivals
  • Facilities: View the availability and book facilities easily.
  • Library: View and download the home owners’ manual and other available guides.
  • Intercom: Direct access to security and other contacts for assistance.
  • Home Décor: Shop online for home furnishings and create the best market value for your home.
  • Authorization: Add tenants and family members allowing them access to specific modules.
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When will T Privilege property members receive points upon purchasing property?

  • Points will be awarded to the member when the development has achieved a 35% completion rate and there has been a bank settlement to Tropicana.
 

What functions on the T360 App are for TGCR golfers?

  • The golfing app provides a comprehensive guide creating an enjoyable experience for golfers of all skill levels.
  • Weather forecast: Associated with the sports wing and the golf wing, will help golfers plan their rounds and dress appropriately.
  • Membership info: Membership information such as membership fees for single adult golf, regular golf, term golf or corporate golf.
  • Golf & Sports info: View the availability of sports facilities i.e. badminton court, table tennis, swimming pool, gym room etc.
  • Banquet and seminar: To view availability and book any one of the 3 grand ballrooms available.
  • Directory: To view all available F&B outlets and services available in TGCR.
  • Contact Us: Contact details of every PIC in TGCR.
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Awarding Points

  • What are the steps to scan and collect points via the T360 App?
    All T Privilege members can claim points through the T360 App while shopping at partnering retailers and outlets.
  • Step 1    
  • Download the T360 App and register as a member.
  • Step 2    
  • Spend at T Privilege merchants and obtain the receipt.
  • Step 3    
  • Scan the merchant’s QR code and fill in your mobile phone number, receipt number and the total bill.
  • Step 4    
  • Cashier will key in the Awarding Pin and then members may submit their form upon completion.
Retailer will approve the transaction and the poins will be auto-generated and reflected within 7 days.
  • What is the Awarding Pin in the point awarding section?
    Every merchant has their own unique Awarding Pin. The Awarding Pin is used to verify the validity of the transaction so that points may be awarded to the member and reflected within 7 days.
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Vouchers

How to Redeem Vouchers
how to redeem
  • Step 1    
  • Tap on "T Privilege" and then select the e-voucher of choice.
  • Step 2    
  • Click "Redeem Now".
  • Step 3    
  • Select "Collect Now" to redeem the vouchers while stocks last.
  • Step 4    
  • Tap on "Rewards" and present the redeemed voucher at merchant outlet.
  • Step 5    
  • Cashier will record the voucher number in the POS system.
  • Step 6    
  • The cashier will tap on "Use Now".
  • Step 7    
  • Voucher redemption is completed.
  • What vouchers can be found in the T360 App?
    Upon downloading and registering on the T360 App, each member will receive a bundle of FREE vouchers which include a welcome voucher, a 10% discount voucher, a 15% discount voucher, a 20% discount voucher, a birthday voucher and a cash voucher.
  • What should I do upon facing a technical issue?
    Raise a ticket via the T360 App:
  • Step 1    
  • Screenshot the page you wish to report
  • Step 2    
  • Press the “Feedback” tab located as the 2nd top left button
  • Step 3    
  • Fill in the Enquiry page, select a category and topic, attach the screenshot image and type in your message
  • Step 4    
  • Press “Send”
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Merchants

  • What type of business may join the T Privilege loyalty programme?
    We welcome any entrepreneurs whom are interested to increase footfall & generate more income to their business. Our merchants includes various type of business which are F&B, Apparel, Pets, Skincare, Hair Salon, Reflexology, Chiropractic and Physiotherapy, Sports and Electronics etc.
  • What services are provided when signed on as a merchant?
    Upon signing on, Merchants will be required to create vouchers which members may redeem, to increase footfall. Other services provided include advertising including email direct marketing (database of 30k++), social media posting, mobile app advertising (expected 30k to 100k views), the employee portal (all Tropicana employees) and event collaborations for campaigns and contests.

Collaboration

  • What opportunities are available for brands and companies through an exclusive partnership with us?
    As an exclusive partner, your brand will gain access to our extensive network, 350,000 database of members and homeowners, offering them tailored deals and promotions. We will feature your company prominently across our platforms, including our website, in-app notifications, and special announcements. This partnership provides an excellent opportunity to enhance your brand visibility and engage directly with a highly targeted audience.
  • How does a collaboration benefit both our platform and our exclusive partners?
    Collaborating with us allows your brand to align with a trusted platform that prioritizes quality and innovation. By offering exclusive deals to our members, you create added value for your customers while increasing your brand’s reach and engagement. In return, we provide comprehensive promotional support, including shoutouts, special features, and tailored campaigns designed to maximize your brand’s impact.
  • What forms of collaboration does T Privilege provide?
    T Privilege offers a comprehensive range of collaboration opportunities both online and offline. Online collaboration includes services such as app integration, digital campaigns, and electronic direct mail (EDM) marketing etc. For offline collaboration, T Privilege provides support for on-ground events, and promotional booths, seasonal expo that ensuring a seamless experience across T360 App.

Magazine

  • What is the distribution and reach of the Tropicana Magazine?
    With a legacy spanning over 30 years, our magazine delivers compelling, trending content to its audience. Boasting a readership of over 21 million across various platforms, Tropicana Magazine remains a beacon of information and inspiration. Available in both digital and print formats, our publication reaches readers in 22 locations nationwide, including Kota Damansara (HQ), Genting Highlands, Selangor, Johor, Penang, Langkawi Kedah, Tropicana Golf & Country Resort (TGCR), Tropicana Gardens Mall (TGM), 5 star hotels and Subang airport. As the most widely printed magazine since 1993, with a strong regional presence through 22 established sections, entrepreneurs have the opportunity to showcase their ventures on our covers, ranging from outside front and back to double page spreads, ensuring maximum exposure and impact.